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Wal-Mart FAQs

How long will it take to receive my lamp cycle containers?

Typically, all containers are shipped within 3 to 5 business days. Depending on your distance from our Skokie, IL office, you should receive your container(s) in 5 days or less.

Can I place broken lamps in a lamp cycle container?

Lamp cycle containers are intended for the transport, and recycling of intact fluorescent lamps. However, in the event that a lamp breaks in the container or in transit, our recyclers will still accept it for processing.

Can I put ballasts in the lamp cycle container?

No. Lamp cycle containers are intended for Lamp Recycling only. 

Why can’t I use my existing box to return my waste?

Packaging and labeling requirements vary by state, and standard boxes are often not suitable for shipping Universal Waste. In addition, our transportation partners require the contents be shipped following specific guidelines, which require additional containment. Shipping with UN and transporter approved lamp cycle containers provide compliance with shipping regulations and minimize risk and liability for you.

I lost my prepaid shipping label, what should I do?

Call 877-934-9873 to speak with an EverLights representative. Be prepared to describe the container, its contents and your location.

The shipper refuses to pick up my package, what should I do?

You may be calling the wrong number. Please make sure you are calling our toll-free number at 877-934-9873.

I lost my liner, absorbent pack or zip tie what should I do?

Call 877-934-9873 to speak with an EverLights representative. Be prepared to describe the container, its contents and your location.

I need my lamp cycle containers sent overnight, what should I do?

Call 877-934-9873 to speak with an EverLights representative. Explain your reasoning and we will forward your request to be approved by Wal-Mart Compliance team.

Are lamp cycle containers safe for transport?

Yes. Lamp cycle containers have been tested and UN Certified at Advanced Packaging Technology Laboratories, Inc., an independent testing laboratory.

How long does it take to get my certificate of recycling?

Typical it takes 3-4 days after we receive your return Lamp Cycle Container to process your Certificate of Recycling. You can always call your EverLights representative for more questions: 877-934-9873.

Can you pick up a pallet of fluorescent bulbs?

Yes. Call 877-934-9873 to speak with an EverLights representative and explain your reasoning and we will forward your request to be approved by Wal-Mart Compliance team.